On November 1, 2025 our clinic has signed up to Universal Bulk Billing as a trial for 12 months.  

Our GP’s will Bulk Bill all patients who hold a current Medicare Card for a range of Medicare item numbers.

Bulk Billed Medicare items include – Consultations  ( Brief, Standard, Long, Prolonged and Extended) , Primary Care Health Assessments, Mental Health Care and Chronic Disease Complex Care Management. 

However, some services will always be privately billed for all patients such as – Lesion Removals, Procedures, Employment and Insurance Medicals and some Vaccination services.

Patients MUST ALWAYS SIGN a Bulk Billing Voucher to assign their Medicare Rebate to the treating GP.

If you do not attend your appointment and do not notify the clinic, a missed appointment fee will be charged.

Missed Appointment Fees

• 15-minute appointment: $79.20
• 30-minute appointment: $120.20

An invoice will be issued for the missed appointment.

Please note:
No further appointments can be booked with any GP at this practice until the missed appointment fee is paid in full.
If you cannot attend your appointment, please notify reception as early as possible so the time can be offered to another patient.
 Thank you for your understanding and cooperation.

This varies on the complexity of the procedure and the medicare rebate available. Your Doctor or the reception staff can give you more information about this.

This service is provided by Andrew Clayton.

At our practice, we offer home medicine reviews for patients who require assistance managing their medications. A home medicine review is a comprehensive review of a patient’s medications by a pharmacist in the comfort of their own home.

During the review, our healthcare provider will work with the patient to identify any issues with their medications, including incorrect dosage or potential side effects. The provider will also make recommendations to improve medication management and ensure that the patient is receiving the best possible care.

A home medicine review can be particularly beneficial for elderly patients or patients with complex medication regimens. The review can help to identify and address potential medication-related problems and improve overall health outcomes.

To request a home medicine review, simply call our practice and speak to one of our staff members. We will arrange a suitable time for our healthcare provider to visit you at home and conduct the review. Our staff will provide you with all the information you need to receive a home medicine review and answer any questions you may have.

We offer GP Chronic Condition Management Plans for patients with chronic or complex medical conditions.

In order for patients to access a GP Chronic Condition Management Plan they must be registered with MyMedicare and select their preferred GP who will be doing the plan  MyMedicare registration form

A GP Chronic Condition Management Plan is a written plan of action developed by your GP that outlines the management of your health condition and the treatments and services you will receive to help you manage your health.

The plan is tailored to your individual needs and may include a range of healthcare services, such as referrals to specialists, allied health professionals, or community support services. The plan also outlines the goals and targets for managing your condition and the steps you can take to achieve these goals.

These are an effective way to ensure that you receive the necessary care and support to manage your chronic condition and improve your overall health outcomes. The plan is reviewed regularly by your GP to ensure that it remains up-to-date and relevant to your current health needs.

Your GP will work with you to develop a plan that meets your individual needs and supports you in achieving optimal health outcomes.

Health Assessments are a vital component of preventive healthcare. Health assessments aim to identify any potential health issues, risk factors, and provide advice on how to address them.

At our practice, we offer a range of Health Assessments to suit your individual needs. These may include:

1. Annual Health Assessments for patients aged 75 years and above.
2. 45-49 year-old Health Assessments, which aim to assess your risk of developing chronic diseases such as diabetes, cardiovascular disease, and kidney disease.
3. 40-49 Health Assessments for patients who are at risk of developing Type 2 Diabetes
4. Aboriginal and Torres Strait Islander Health Assessments, which are tailored specifically to the needs of Indigenous Australians.
5. Health Assessments for Intellectually Disabled
6. Health Assessment for residents of Residential Aged Care Facility.

Non-Life Threatening Emergency –  Virtual Emergency Department – Public Health Service – https://www.vved.org.au/

• Safe Health Care – Know your rights – https://www.safetyandquality.gov.au/sites/default/files/migrated/Top-tips-safe-care_web-version.pdf

Download the New Patient Registration Form